Return Policy

Thank you for choosing our vase products.

Due to our ongoing losses, we are now conducting a clearance sale. All vases are being sold at low prices while supplies last.

I. Return Request Conditions

You may request a return if the following conditions are met:

The return request is submitted within 30 days.

The product remains in basic condition and does not affect resale.

Valid order information is provided (order number, shipping information, etc.).

II. Return Timeframe

Return Request Period: Valid within 30 days

Order Processing Time: Same-day processing

Shipping Time: Approximately 2 days for delivery. (Shipping) After your return request is approved, you will be provided with a return address and instructions.

III. Return Process
Contact customer service to submit a return request.
Review the order and reason for return.
Obtain the return address after approval.
Send the goods back as instructed.
The warehouse will proceed with the refund process after confirming receipt.

IV. Refund Instructions
Refund arrival time: Processed within 3 business days.
Refunds will be returned to your original payment account.
The arrival time may vary slightly if there are delays from the bank or payment platform.

V. Shipping Costs
Due to clearance sales, return shipping costs may be borne or partially borne by the buyer (subject to customer service review).

VI. Special Notes
Our store is conducting a clearance sale at a loss due to continuous losses, but we still guarantee normal returns and after-sales service. Inventory changes rapidly during the clearance period, and return processing may be adjusted according to actual inventory and order status. The final interpretation right belongs to our store.